Frequently Asked Questions

1. Will I receive the same product that I see in the picture?
Yes! At Raheeq Honey, we make sure the product you receive matches the pictures shown. All our honey products are 100% natural and carefully packaged to ensure quality and authenticity.

2. Where can I view my sales receipt?
Once your order is confirmed, you will receive a digital receipt via email. You can also log in to your account on our website to view past orders and download receipts anytime.

3. How can I return an item?
We want you to be fully satisfied with your purchase. If for any reason you’re not happy, you may return unopened items within 7 days of delivery. Please contact our customer support team before sending back your product so we can assist you with the process.

4. Will you restock items marked as “Out of Stock”?
Yes! Popular honey varieties often sell out quickly, but we restock them regularly. If an item is out of stock, you can sign up for email notifications on the product page and we’ll alert you as soon as it’s available again.

5. Where can I ship my order?
We currently ship across the UAE, GCC countries, and internationally. Shipping costs and delivery times may vary depending on your location. At checkout, you’ll be able to see all available shipping options for your area.