At Raheeq Honey (“we,” “our,” or “us”), your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website [www.raheeqhoney.ae]. We comply with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021 – PDPL) and applicable e-commerce regulations.

1. Information We Collect

We may collect and process the following personal data:

  • Personal details: Full name, phone number, email address, billing/shipping address.

  • Order details: Products purchased, order history, and delivery details.

  • Payment details: Processed securely through third-party payment providers (Raheeq Honey does not store your credit/debit card numbers).

  • Website usage data: IP address, browser type, device information, and cookies.

2. How We Use Your Information

We may use your personal data to:

  • Process and deliver your honey orders.

  • Provide customer support and respond to inquiries.

  • Send order confirmations, delivery updates, and promotional offers (only with your consent).

  • Improve our website, product offerings, and customer experience.

  • Comply with legal and regulatory requirements in the UAE.

3. Legal Basis for Processing

We process your information under the following lawful bases:

  • Contractual necessity – to fulfill and deliver your orders.

  • Consent – for marketing communications and newsletters.

  • Legal obligations – tax, accounting, or regulatory compliance.

  • Legitimate interests – business improvements, fraud prevention, and website analytics.

4. Cookies & Tracking

Raheeq Honey uses cookies and similar technologies to:

  • Enhance website functionality and performance.

  • Analyze visitor behavior and website traffic.

  • Personalize your browsing and shopping experience.

You can manage or disable cookies in your browser settings, but some site features may not function correctly.

5. Sharing of Information

We do not sell or trade your personal data. We may share data with:

  • Payment gateways & banks – for secure payment processing.

  • Courier & logistics partners – to deliver your orders.

  • IT and analytics providers – to maintain and improve our website.

  • Government or legal authorities – when required by UAE law.

6. Data Storage & Retention

  • Your data is stored securely on servers that comply with UAE and international security standards.

  • We retain personal data only as long as necessary for business, legal, or tax purposes.

  • Once no longer required, your data will be securely deleted or anonymized.

7. Your Rights Under UAE Law

As a customer in the UAE, you have the right to:

  • Access your personal data.

  • Request correction of inaccurate information.

  • Request deletion of your data (where legally permissible).

  • Withdraw consent for marketing communications.

  • Object to certain processing activities.

To exercise your rights, please contact us at [Insert Contact Email/Phone].

8. Data Security

We implement strict technical and organizational measures to protect your personal data against unauthorized access, misuse, or loss.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📧 Email: Sudeepchhetri41@gmail.com
📞 Phone:+971 50 333 0885
🏢 Address:Abu Dhabi

🔒 By using Raheeq Honey’s website, you agree to this Privacy Policy.